537 Medical Mediation by Zoom 4, 5, Mar 21

Medical Mediation
4 - 5 Mar 2021 09:30 - 17:30 | Zoom
2 Days (16 Hours) £300.00 + VAT Course code: 537 Medical Mediation 2 3 Dec 20

Course Availability

Course Details


    Delivered in association with Specialist Info - call Lisa for more details.

    Come and work with an excellent group of colleagues from the NHS and private sector to learn a vital and fascinating new skill, career option, and effective option for a whole range of healthcare issues.  Mediation is a vital part of the NHS's strategy and this training could assist you in contributing to the solution to a major issue: see the NHS link

    Designed for those working within the healthcare professions, or for lawyers specialising in clinical negligence our mediation training courses are recognised by the Civil Mediation Council and Chartered Institute of Arbitrators. Successful completion of this course and the assessment stage will result in certification as an accredited mediator. The course is intended as the key pathway towards mediating in NHS Resolution, in NHS workplace, and in NHS internal disputes.  

    It will also transform how you think and work with colleagues. 

    This is the first two days of the full course, which will provde a standalone key skill - or a basis to complete the remaining three days in person when you are ready. A further fee of £900 plus VAT is payable for these three days in London or around the country. Please call the Society on 0207 353 3936 or email courses@218Strand.com for more details.  

    Feedback from Dr Hugh Whitfield

    "In December 2018 I attended a five day mediation course run by the Society of Mediators. We were a group of 15, small enough to be able to get to know each other quickly and to be taught both as a group and as individuals by each member of the team of eight experienced mediators that had been brought together by Jonathan Dingle, the barrister who founded the Society, to initiate us into the art of mediation. Members of the group came from diverse backgrounds. This was a great advantage because we could learn from each other how mediation could fit into many different areas of conflict and dispute. We all had opportunities to play the role of mediator and also to display our Thespian talents as participants in the carefully planned scenarios that demanded role play.

    The course was hard work. Nine hour days, with just enough time for tea, coffee and a hasty lunch, were followed by two hours’ of homework. Our teachers generated such enthusiasm and belief that we were buoyed up and motivated. We knew that we would be faced with an examination, part written and part practical, and this helped to focus our minds.

    By the end of the week we were all convinced that whatever our background we would be ambassadors for mediation and we were all looking forward to gaining experience and bringing resolution to conflict situations.

    I can recommend the course very strongly. The Society of Mediators has charitable status and this was reflected in the modest fee for the course.

    Hugh N Whitfield MA MChir FRCS" 

    Doctors and nurses


    We have assembled a world-class group of trainers and educators for the programme. Unlike other mediation "schools", "colleges", or organisations who make the same or similar bold claims, all our trainers actually mediate regularly, and have many years of experience so doing. Our trainers are diverse, and have worked internationally to great acclaim. They have seen and delivered mediation in different contexts, communities, and commercial settings. They have built successful practises and can draw on thousands of mediations when they teach. With that very real knowledge of what it is like, acting as a neutral between those in conflict, our course students learn practical and pragmatic mediation.

    The training is recognised and accredited worldwide. Our course leader is one of the busiest NHS Resolution mediators and co- founded the Civil Mediation Council and helped establish bodies in other countries. This exceptional pedigree offers you, or your organisation, the assurance of complete confidence and commercial competence. It is mediation - for your future.


  • Course Schedule - 16 hours BSB/SRA CPD Points

    Our courses follow the highly successful model it has introduced and seen adopted around the world with a 1:7 or better tutor to delegate ratio and internationally renowned leaders. The days are intensive but time flies, such is the quality of the teaching and the excitement that sheer immersion in the subject brings.

    The role plays and subjects for Medical Mediation courses are tailored to that specialism but also offer wider commercial and workplace elements t enable delegates to work in the broader context of fee paying work if they wish. They include specific workplace, patient and administrative issues which are commonly encountered and are contemporary in nature as well as more general issues.

    Pattern of Training

    The course is flexible to the needs of delegates but typically follows this pattern:


    09:30 -17:30 by Zoom

    Classroom Day

    Mediation in context, Mediation 101, Exercises, Workshops and the Course Leader's mediation demonstration, First course 'live' mediation, Homework.


    09:30 -17:30 by Zoom

    Practical Day

    Ethics; Key Legal Issues; Three "Live" Mediations; Delivering this by Zoom in the workplace or wider world


    09:00 -18:30 in Person - separate booking required: call 0207 353 3936

    Practical Day

    Workplace complexities, Four 'live' mediations, Soft Skills, Rapport building and Reality Testing Techniques, Examination (issued at the end of the last session).


    09:00 -18:30 in Person - separate booking required: call 0207 353 3936

    Assessment Day

    Examination Hand-In, Full series of structured assessments.


    09:00 -18:30

    Assessment Day in person - separate booking required : call 0207 353 3936

    Full series of structures assessments, individual personal mentoring. Results and award of certificates.

    • Pass Rate and Feedback
      Typically the pass rate on our courses is around 90% with a maximum of 100% and lowest of 85% in the last five years. Where an individual fails to qualify they are given full support and offered a re-examination or further assessment as necessary. Feedback has been exceptional from delegates that include Chief Justices and Ministers, Doctors and Dentists, Lawyers and Pilots, Musicians, Students, Florists, Bankers and Entrepreneurs.
    • Further Professional Development
      The Society believes that training and development does not end upon completion of the basic accredited mediation training course. Mediation and the skills which this professional entails benefits from life long learning and review of ones practice. To this end the society also offers Advanced Mediation Training, Workplace Mediation Training as well as Evaluative Mediation Training (including specialist courses on Costs, Workplace & Employment and Clinical Negligence & Personal Injury). A Diploma in Mediation is also in development.