Mediating via Zoom
Demand for remote mediation soared as a result of the global pandemic and even now that restrictions are easing and we begin to adapt to our 'new normal', it appears to be as popular as ever. Some remain reluctant to travel or meet indoors whilst others have embraced the cost and time saving alternatives to face-to-face meetings. Whatever the reason, mediators are increasingly asked to deploy their skills on a remote basis but many tell us that they do not feel competent or confident to do so. Our one-day Zoom course offers delegates all of the wisdom we can offer from basic controls to key tips, and from confidentiality to creating safe offer spaces. We also provide a step by step guide which can be downloaded and kept for future reference.
Learning Outcomes Include:
- Exploring the technology and gaining a working understanding of the software.
- Adapting skills and the need for amended agreements and protocols.
- Adjournments, Loss of Connectivity and other Emergencies
- Dealing with emotion, abuse and other misconduct.
- Transmission of offers and ensuring effective completion of settlements.
Who is this for?
Designed for those who have previously trained or who have been practicing as mediators, this course assumes a basic working knowledge of mediation and is therefore unlkely to be suitable for those that are entirely new to the subject. It will however cover the differing skills and protocols needed for a remote, rather than 'in-person' forum.
The course is based around and delievered via Zoom as this is the platform that the faculty and The Society of Mediators have found best suited to providing mediation. Whilst many of the practical principles will apply to other platforms such as Skype, Microsoft Teams, Starleaf and Web-X we will be unable to deal with any questions or queries relating to any technincal aspects of other software.
This course provides 6 hours CPD.
About the tutor
Our Training Courses are led by Jonathan Dingle, Andrea Barnes, Zoey White and Stephen Malcolm and supported by a range of tutors from the Society of Mediators.
All faculty members are experienced practicing mediators and include those from legal backgrounds, such as barristers, solicitors and judicial office holders, medical backgrounds (both clinical and leadership roles) as well as those from a range of other backgrounds including HR, educational and sporting professionals, civil servants, publishers and even an ex-police officer.
Not only does this variety provide delegates with a wealth of experience and different perspectives but demonstrates that mediation can offer career and life advantages no matter what your previous experiences are.
The exact faculty will vary from course to course but the high standards to which both 218 Strand and the Society hold themselves will remain.
Foundation training is at the core of all of the Society's accredited mediaiton training.Need Help?
This course was engaging, excellently delivered and thoroughly enjoyable! I would recommend this to lawyers and non-lawyers alike. The skills that you will learn on the course will be beneficial in various aspects of life, irrespective of whether or not you want to practise as a mediator afterwards!
Barrister, Government Legal Department
"I cannot recall ever attending a training course, particularly one that lasts from 10am to gone 6pm for 5 consecutive days, where I have felt constantly engaged and enthused. All of the tutors have been superb and their passion and commitment to mediation is clear."
42 Bedford Row
"The course was better than I expected, the tutors were all fantastic. They taught us from beginner’s level and explained everything in an easy-to-understand way, which meant I didn’t feel like I was thrown in the deep end when I started mediating the case studies."
The Insolvency Service
"An intensive, comprehensive and action packed course which allowed me to see beyond the theory to putting it into practice. It is one thing to read about a field of practice and quite another to try and do it yourself!"
Broadcaster and singer
CEO and Venture Capital Board Member
"The course provided a provided a comprehensive account of mediation and how it works. The tutors were very knowledgeable and clearly determined to ensure everyone on the course left with a good understanding of the subject."
King's College London
"An inspiring week of hard work, learning from superb, experienced and enthusiastic professionals in a friendly relaxed environment."
KCH Garden Square
"An excellent introduction to mediation and a great opportunity for personal development. I was pushed out of my comfort zone and challenged by an engaging and interesting faculty."
"A substantial, through and entertaining course... provided me with the important basics [and] broke down assumptions I had previously. The tutors were inspiring and kind and I really enjoyed the opportunity to learn with lovely new people from outside of my usual ‘tunnel’."