Mediating Online
The definitive course for Zoom mediators
8 hours
Demand for remote mediation soared as a result of the global pandemic and even now that restrictions are easing and we begin to adapt to our 'new normal', it appears to be as popular as ever. Some remain reluctant to travel or meet indoors whilst others have embraced the cost and time saving alternatives to face-to-face meetings. Whatever the reason, mediators are increasingly asked to deploy their skills on a remote basis but many tell us that they do not feel competent or confident to do so. Our one-day Zoom course offers delegates all of the wisdom we can offer from basic controls to key tips, and from confidentiality to creating safe offer spaces. We also provide a step by step guide which can be downloaded and kept for future reference.
N/A inc VAT
Course Code: Z24
Learning Outcomes Include:
- Exploring the technology and gaining a working understanding of the software.
- Adapting skills and the need for amended agreements and protocols.
- Using adjournments, surviving loss of Connectivity and dealing with other emergencies
- Managing emotion, abuse and other misconduct.
- Transmission of offers and ensuring effective completion of settlements.
Who is this for?
Designed for those who have previously trained or who have been practising as mediators, this course assumes a basic working knowledge of mediation and is therefore unlkely to be suitable for those that are entirely new to the subject. It will however cover the differing skills and protocols needed for a remote, rather than 'in-person' forum.
The course is based around and delievered via Zoom as this is the platform that the faculty and The Society of Mediators have found best suited to providing mediation. Whilst many of the practical principles will apply to other platforms such as Skype, Microsoft Teams, Starleaf and Web-X we will be unable to deal with any questions or queries relating to any technincal aspects of other software.
This course provides 8 hours CPD.
About the tutor
Our Training Courses are led by Jonathan Dingle, Andrea Barnes, Zoey White and Stephen Malcolm and supported by a range of tutors from the Society of Mediators.
All faculty members are experienced practicing mediators and include those from legal backgrounds, such as barristers, solicitors and judicial office holders, medical backgrounds (both clinical and leadership roles) as well as those from a range of other backgrounds including HR, educational and sporting professionals, civil servants, publishers and even an ex-police officer.
Not only does this variety provide delegates with a wealth of experience and different perspectives but demonstrates that mediation can offer career and life advantages no matter what your previous experiences are.
The exact faculty will vary from course to course but the high standards to which both 218 Strand and the Society hold themselves will remain.
Need Help?
Foundation training is at the core of all of the Society's accredited mediaiton training.
Need Help?Testimonials
What do learners think of our courses? Read a selection of course feedback from learners below.
This course was engaging, excellently delivered and thoroughly enjoyable! I would recommend this to lawyers and non-lawyers alike. The skills that you will learn on the course will be beneficial in various aspects of life, irrespective of whether or not you want to practise as a mediator afterwards!
Barrister, Government Legal Department
"An intensive, comprehensive and action packed course which allowed me to see beyond the theory to putting it into practice. It is one thing to read about a field of practice and quite another to try and do it yourself!"
Broadcaster and singer
‘The Society of Mediators course will both change your life and the way you look at resolving any dispute in the future. I was already a convert to mediation, having been continually frustrated by the court process, in my practice as a solicitor. However, the course gave me a completely fresh outlook in the way to deal with mediation, and is designed to fast-track you to have the skills, you may have thought you had, but didn’t realise you need. The week is intense, but in a good way, and planned so that you often don’t really realise you are continually learning. There is a rich blend of tutors and facilitators, who have a very wide range of backgrounds. It may sound over the top, but by day one I was completely re-thinking the way I approached problems, and indeed the way I communicated with people. Whether you are a lawyer or not, this course has something to offer anyone who wants to resolve issues in any walk of life. In fact, I found my legal background, something of a disadvantage, as I had to be ‘untrained’ in lots of ways I approach disputes. Most importantly of all, I learnt to listen and not talk! To say it is ‘value for money’ is an understatement. I urge you to sign up. You will not regret it.’ Ben Tisdall, Solicitor. www.bentisdallsolicitor.com
July 2023 Course
"I cannot recall ever attending a training course, particularly one that lasts from 10am to gone 6pm for 5 consecutive days, where I have felt constantly engaged and enthused. All of the tutors have been superb and their passion and commitment to mediation is clear."
42 Bedford Row
"The course was better than I expected, the tutors were all fantastic. They taught us from beginner’s level and explained everything in an easy-to-understand way, which meant I didn’t feel like I was thrown in the deep end when I started mediating the case studies."
The Insolvency Service
"An excellent introduction to mediation and a great opportunity for personal development. I was pushed out of my comfort zone and challenged by an engaging and interesting faculty."
Bupa
"Life changing."
CEO and Venture Capital Board Member
"A substantial, through and entertaining course... provided me with the important basics [and] broke down assumptions I had previously. The tutors were inspiring and kind and I really enjoyed the opportunity to learn with lovely new people from outside of my usual ‘tunnel’."
Cornerstone Chambers
"The course provided a provided a comprehensive account of mediation and how it works. The tutors were very knowledgeable and clearly determined to ensure everyone on the course left with a good understanding of the subject."
King's College London
I know it has been over a month since we completed the course, but the more I reflect upon those 5 days, the more I realise their immense impact. This has been the most stimulating course I have done in over 3 years, and for that I cannot thank you enough. I just wanted to thank you for the time, and effort you and your lovely team put into the structure and content of the course. The skills you passed on were simply life-altering. This introduction to the world of mediation has greatly deepened my passion for ADR, and I am extremely excited to go further with this. I am looking forward to the next steps, and to hopefully learning more from you in the future.
King's College London