Browse Our Frequently Asked Questions or Call 0207 353 3936

Whilst we have provided some background information about 218 Strand on our About Us page, and you can find detailed information about each of our courses on the individual course pages, we thought it might be helpful to compile a list of some of the most frequently asked questions here for your convenience. 

If you cannot find the answer you require here or elsewhere on our website, please do not hesitate to contact us and we will do our best to assist.

Who are your courses aimed at?

Our courses fall roughly into three categories; mediation training, expert witness training, and training for legal professionals. 

For all but the latter category, our courses range from those catering to delegates with no previous knowledge of the subject to those with many years of experience. 


Do I need to have an existing qualification to take your courses?

If a course requires delegates to have any prior knowledge or qualification this will be clearly stated within the ‘Who is this course for’ section of the booking page.

If you are in any doubt at all, please contact us.


How do I book a course?

In order to book one of our courses, you simply need to click ‘Book a Place’ on the course details page. 

If this is the first course that you have booked with us, then you will then be prompted to set up your Learning Account before you are able to complete your booking.


What is a Learning Account?

Your Learning Account stores details of all courses you book with 218 Strand as well as your progress in completing them and any qualifications achieved. 

This will ensure that all of your qualification details and CPD are stored in one convenient, easily accessible place. You will also have the option to upload your qualification certificates and/or dates so that we can remind you when your annual CPD is due.


Where are your courses held?

Our in person courses are held at our Headquarters at 218 Strand London as well as regionally, in locations such as Taunton, Manchester and Birmingham.  We are however happy to travel to any location dependant on demand, please do contact us if you would like to discuss an course near you.

Given the current pandemic situation and the restriction on travel and numbers we are offering a number of our courses via Zoom.


How do I pay for my course?

Courses must be paid for in full at the time of booking. Payment can be made by any major credit and debit card via our secure online payment portal. 

If your employer or organisation is paying for your course and a credit or debit card is not available then please contact us ASAP so that we can raise an invoice and make arrangements for BACS payment prior to the course start date.


What qualification will I receive?

This will depend on the course taken and full details can be found on the individual course booking page. 

Our Accredited Mediation Training Course provides a qualification recognised by the Civil Mediation Council and the Chartered Institute of Arbitrators as well as many international bodies. 

Our CPD courses are recognised by a wide range of professional bodies including the Bar Council and a number of Royal Colleges. 


Why should I choose 218 Strand? 

We are fully aware that there are many organisations offering seemingly similar training, our advice would be to ensure that whichever course you chose has appropriate accreditation. It would be very unfortunate to complete a course and discover it is not recognised professionally. 


How can we help?

Can't find the answer you're looking for? Contact us today.

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